I have had a problem for several years whereby my rugby boots rub intensely on the back of my heel, around an inch up from the sole of my foot. This rubs the skin completely off the heel and is incredibly painful as a result.
I have been able to prevent any damage from occuring using Tubi-Grip (elasticated bandage) to cover the whole area underneath my rugby socks, but I am now having a similar problem with a new pair of walking boots. The new boots are very expensive and I went through a professional fitting process, so it’s not due to them being cheap or anything like that.
I haven’t yet tested out the Tubi-Grip when using the new boots to see if it has the same effect, but primarily I was hoping that you may be able to suggest what the problem I’m experiencing is, from a medical perspective.