Accessing foot customization information from scan

When I was in a store, I had my feet scanned.

I can access the scan, but I cannot figure out how to find the customization data for my orthotics.

How do I locate this?

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In the store, my feet are scanned while standing still. The “adjustment zones” in my case were along the horizontal line, mid-foot.

But while walking, I feel pressure on my big toe. Should I adjust the pads, and if so, which ones?

I have very high arches — nothing was shown except my heel and toe area. Nothing in the middle of my foot at all.

4 Responses

  1. Foot-com

    [quote]You may also consider an insert that is a little bit more up in your arch to take some of the pressure off of your ball and heel and move it to the outside of the foot or even arch. [/quote]

    Alright, I have the 2405 customizable; it has the forward bump that basically hits the base of my forward ball area.

    Is this what you are referring to (it does help), or do I need something else that is better?

    The pain that I have is actually primarily on my right big toe, not my left.

    Step. Step. Step-ouch-step.

  2. Foot-com

    Thank you for your question.

    I have reviewed your scan and yes, you do have a very high arch with increased pressure more on your left foot. If your area of pain is the big toe then yes, you can adjust the padding under the 1st metatarsal head. This would allow the pressure to be distributed a little more over the lesser metatarsal heads.

    You may also consider an insert that is a little bit more up in your arch to take some of the pressure off of your ball and heel and move it to the outside of the foot or even arch.

    I hope this helps!

    ==============
    Dr. Emily Splichal
    Please be advised: we do not provide medical advice, diagnosis or treatment.
    By law, we cannot give specific medical advice over the Internet.

  3. Foot-com

    The store was in the Bakersfield Mall, off Ming avenue in Bakersfield, CA.

    Yes, I used the iStep scanner.

    I can, for example, see the image of my scan online — but I can’t access the “customization” information for the insoles.

    Step. Step. Step-ouch-step.

  4. Foot-com

    Hello,

    Thank you for your question. However, without additional information it will be difficult to answer your question. Can you please specify where you got your feet scanned (store name and location)? Did you get your feet scanned on the iStep digital foot scanner?

    I look forward to hearing from you.

    Sincerely,

    ==============
    Dr. Emily Splichal
    Please be advised: we do not provide medical advice, diagnosis or treatment.
    By law, we cannot give specific medical advice over the Internet.

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